Fireplace FAQs

Fired Earth Stone Fireplaces, Fired Earth Stone Fireplace Suites, Fired Earth Stone Fireplace Mantels | Capital Fireplaces

Where can I buy a fireplace from the Capital Collection?

We regret that we do not sell direct to the Public. Only a select group of reputable independent Fireplace shops have been authorised to sell our products. These outlets, we believe should provide an efficient, high quality service and be able to advise you on everything to do with your purchase.

Where can I find out more information about these fireplace products?

More detailed information can be found in our brochure, which can be downloaded from this website. Please see the contact and download page. Alternatively visit an authorised Capital Fireplaces Retailer.

Can I install the fireplace myself?

Fireplace installation is both complex and potentially dangerous. We strongly advise that you only use accredited installers who possess the necessary qualifications. All dealers within our programme will be able to advise you on all aspects of safe installation.

Can I select different combinations of components from those pictured?

Yes. There are many more possibilities available. Please go back to the home page and create your own combinations to see what they will look like, the programme lets you build your own fireplace by mixing items that are compatible with each other, It even lets you pick your chimneybreast size and colour. Alternatively any of the dealers listed on the stockist list will advise you on fitting and compatablity.

Fireplaces; stone fireplace suites, marble fireplace suites from Capital Fireplaces

Will my chosen fireplace fit into my home?

This process can be complex. Firstly you must see if you have a working chimney. Secondly you will need to measure the width of the chimney breast to ensure your chosen product is not too wide. Thirdly, you need to establish the size of your "fire chamber" to determine if the product you have selected will fit into the space available. Some products in this brochure require different site conditions, especially where gas is to be used as the fuel source. We recommend you talk to your chosen Fireplace retailer who will quickly be able to establish what options are open to you.

Does the type of chimney I have determine the fireplace I can buy?

Yes. Older houses (pre 1960) generally have "Class 1" chimney’s which are larger and can accommodate most types of Fireplaces. However, their internal condition must be checked as they can sometimes deteriorate and may have to be lined. Newer houses can contain a variety of chimney systems, or possibly none at all. In these circumstances you will need to check with the Retailer to see which types of Fireplaces and fuel can be used.

What fires are available for the 'raised chamber' models?

There are several options to choose from when considering one of our Super-Modern RCF units. Designed for Natural or LP gas, the unit may be used to house a Firebasket, Firebowl or a "Sunken burner" with ceramic pebbles or a minimalist "Ribbon burner". To accessorise, choose from a black or satin polished stainless steel fire box and combine either with three colours of simple steel trim (black, polished brass or stainless steel).

Fireplaces; stone fireplace mantels, marble fireplace mantels from Capital Fireplaces

Do I need a hearth for my raised chamber fireplace (Hole in the wall fire)?

The two Authorities (Building Regulations and CORGI) who make judgements on what is, and what is not legal, differ slightly in their views. So quite simply we cannot give you a definitive answer. You must check with the CORGI registered installer who will fit your Fireplace. Hearths used to be mandatory when coal was burned because a spillage could cause a serious fire. Gas units are less likely to cause this problem but the Law correctly intends to protect the young, elderly or infirm.

How should I care for my new fireplace?

The materials used to build our Capital Fireplace products are of the finest quality. You will find Care and Maintenance instructions delivered with each complete Fireplace. Please ensure you ask the installer for these before he leaves your home

Is there any guarantee available?

Provided that the sensible precautions outlined in the Care and Maintenance instruction leaflet are followed, and provided that the products have been installed correctly and not misused, Capital Fireplaces will replace any faulty or defective product within a reasonable time limit. We ask that you keep your purchase receipt safe so that should there be a problem you can contact the Retailer who sold you the product. We will then be able to determine how we can help resolve any issue that might occur.