Aftercare & Maintenance

Aftercare and Maintenance Guide

Cast Iron

All the cast iron products are delivered with a protective, oil-based coating on polished surfaces. This should be cleaned off during installation. It is recommended that a spray-type oil is applied from time to time in order to avoid surface rust appearing. Ensure that the room in which the cast iron product is being installed is thoroughly dry. For example recently plastered walls cause high levels of moisture in the atmosphere and, as a result, rust is likely to occur.

Under no circumstances should a water-based cleaner or polish be used to clean cast iron products. When using ceramic fuel, ensure that these do not touch any of the polished surfaces as this will help to minimise the possibility of thermal discolouration. High temperature paint is used on the black and graphite products where fires will burn. This paint will eventually burn off. A proprietary, high temperature paint can be used to recoat your fireplace. Such paint is available from your retailer. There are some very high temperature burning fuels which can cause damage to any fireplace. Please refer to the Solid Fuel Association ( recommendations and use an approved coal merchant as your supplier. No responsibility can be accepted if high temperature fuels have been used or if there is excessive draft. If in doubt we recommend the use of a clay fire back. It’s your responsibility to burn smoke free fuels if you live in a smoke free zone. Clean ash away regularly as a build-up beneath the fire will cause the grate to burn out quickly. The grate is a consumable part of your fire and will need replacement from time to time, depending on the frequency and burning temperature of your fires.

Gas Fires

A gas fire is a technical piece of equipment and, just like a gas boiler needs regular servicing. Please ensure that you have your gas fire serviced regularly by a Gas Safe Register (Board Gais in ROI) registered installer.


All our limestone products are delivered pre-sealed in order to minimise any marks created during fitting. Once installed your fitter should clean and may re-seal your limestone products.

The stone mantels pictured are manufactured from 100% natural material. As such the mantel you will purchase will be unique due to the inevitable variations in fossil formation, veining and colour. This is one of the great attractions of 100% pure natural products. Please be aware that small fossils and variations in the limestone are part and parcel of this wonderful natural product.


Marble products may have small amounts of colour-matched filler to give the impression of a continuous surface.

The nature of marble is such that when it is formed in the earth, some small cracks are created too. The marble that is selected for the mantels shown in this brochure has been chosen to provide affordable quality, thus some minor cracks have been permitted. To achieve a perfect piece of marble with no imperfections at all means a huge amount of wastage. This has two principal effects, the product becomes prohibitively expensive and the natural resources are depleted too quickly - a much more harmful approach to the world’s environment.

General information


The colours shown in the brochures are as accurate as possible, but if the colour you require is critical then please consult your retailer before basing all your decisions on the colours shown here.


Please also note that shading and crazing are characteristics of the glazed tiles used in tiled inserts and tiled hearths.


There are occasions when designs, or products are altered or discontinued without prior notice (a reserved right), so if you are about to set your heart on a particular fireplace, please consult your retailer before making that final commitment


All installations must be carried out in accordance with the requirements set out in the Building Regulation documents, in particular, Approved Document J. There are independent bodies which have been approved to carry out installations in accordance with these regulations.

For gas installations the most recognised independent body is Gas Safe Register (Board Gais in ROI) and for solid fuel installations it is HETAS. Please confirm with your retailer that your new fireplace will be installed appropriately. If you have your new fireplace fitted by a Gas Safe Register (Board Gais in ROI) or HETAS registered fitter you will be given a certificate stating that your installation has been carried out in accordance with the Building Regulations. If you do not have one of these certificates then you will have to arrange for your local Building Control Officer to inspect your installation and approve it.